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Best Buy

Establishment, home goods store and electronics store at 151 Stone Road West, Guelph, ON N1G 5L4, Canada. Here you will find detailed information about Best Buy: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contacts

Price level:
Moderately

Categories:
Establishment   Home goods store   Electronics store  

Address:
151 Stone Road West
Guelph
Ontario N1G 5L4
Canada
Get directions

Phone:
+1 519-766-4660

Website:
bestbuy.ca

Opening hours

Sunday 11:00am — 05:00pm
Monday 10:00am — 09:00pm
Tuesday 10:00am — 09:00pm
Wednesday 10:00am — 09:00pm
Thursday 10:00am — 09:00pm
Friday 10:00am — 09:00pm
Saturday 10:00am — 09:00pm

Rating

1 /5

Based on 1 reviews

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Photos

Best Buy

Reviews of Best Buy

  •  
    Nicole Nicole Added 2017-10-14
    ★ ☆ ☆ ☆ ☆
    Ordered my son a Nintendo Switch for Christmas online - I received two at my door and checked my credit card info - they charged me twice so they sent through two different orders! I checked my emails and the order number to find two seperate order numbers- One which I obviously placed and one a whole hour later I called and the first person I spoke to assured me that having two charges on the credit card is totally normal and in a few days it will even out but only the amount paid should actually be charged. so I call back since I was charged over $1000 for 2 Nintendo switch bundles only one that I ordered which is obviously a lot of money!
    I waited on hold for a total of 40 minutes to be told the best they can do is give me a 10% discount on my next order and that I have to go into a Best Buy store to return the extra that they sent me - when I asked to speak to a supervisor I got shot down and told I'd have to hold while the person helping me spoke to him. I waited on hold for another 20 minutes for him to return and hang up on me ! He never tried calling me back or even making note of our conversation for another employee to see what we discussed. 1) if I wanted to go to a store why would I have ordered online to begin with 2) I know one other person who was double charged by Best Buy recently- which makes me wonder how many people they're doing this to that don't catch on! 3) if their extra charge puts me over my limit I will be owing a overdraft penalty out of pocket so now I am spending money on gas to return and item I didn't order and paying overage fees for a transaction I didn't approve.
    Now after he hung up on me after waiting on hold for an hour I call back yet again only to be told by the worker the best she can do is give me 10% off my next order - I informed her that I would no longer be shopping with bestbuy and she said all she can do now is put in a ticket for this to go further.

    This is fraudulent ! I am not pleased. I wish I knew who to call and speak to next!

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About bestbuy.ca

Computers, TVs, Video Games & Appliances - Best Buy Canada
Get our Lowest Price Guarantee, online or in store, on a huge selection of laptops & tablets, TVs, headphones, video games, appliances and more.
games, computers, televisions, video games, cameras

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